Reference

Legal Notice How We Handle Your Account

Your account security and data handling matter to us. loket888 operates within the legal framework available to Indonesia users, and we keep your payment activity — whether you top up via DANA, OVO, or GoPay — private between you and our system.

Account security firstLocal payment privacyClear data practicesYour rights explained
loket888 Legal Notice How We Handle Your Account
HOW WE OPERATE

Data Handling, Security, and Your Control

We built loket888 to keep your payment and play activity private. Your DANA, OVO, or GoPay deposit confirmations stay between you and our payment processor; we see only the transaction reference and the amount. Your password is hashed, your session is encrypted, and we log access attempts to catch unauthorized logins early.

What We Collect Account email, username, device type, connection IP, deposit and withdrawal timestamps, game session duration, and payment method chosen. We do not ask for identity documents unless a withdrawal exceeds the threshold that triggers verification under Indonesia regulations.
Cookie Use Session cookies keep you logged in; analytics cookies help us fix slow load times and spot broken flows. No third-party ad cookies. Clear your cookies and you will need to log in again; all other account data stays intact on our server.
Account Security We hash your password with a one-way algorithm, enforce HTTPS for every page, and send an OTP to your registered number when you log in from a new device. If we detect multiple failed login attempts, we lock the account and notify you by email.
Retention & Deletion Active accounts keep data indefinitely; close your account and we hold transaction records for the period local law requires, then delete them. Request early deletion through support if you are outside that window — we will confirm what we can remove and what must stay.
POLICY QUESTIONS

Reach Us About Data or Account Rights

If you want to review what data we hold, request deletion after closing your account, or ask how a payment was verified, contact us through any of the channels below. We reply within two business days for data-access requests and same-day for urgent account security issues.

Live Chat Open the chat bubble in the bottom corner — available during Indonesia business hours. Data and privacy questions go to our compliance team; the agent will route your request and confirm the ticket reference.
Email Support Send your data request or policy question to our support address from the email linked to your account. Include your username and the nature of your request; we respond with next steps or the information you need.
Account Settings Log in and head to Privacy Controls under your profile. You can download your account activity log, toggle marketing emails, and see what device sessions are active — revoke any you don't recognize.

Legal & Privacy Questions

We collect your email, username, and phone number at registration. When you deposit via DANA, OVO, or GoPay, we see the payment reference and amount but never your wallet PIN. Device type and IP address are logged for security.

Yes. Log in, go to Account Settings, then Privacy Controls, and click Download My Data. You will receive a file with your registration details, deposit and withdrawal history, game session logs, and active device sessions within 48 hours.

Close your account through Account Settings. We hold transaction records for the regulatory period, then delete everything. If you want early deletion, contact support with your username; we will explain what can be removed immediately and what must stay until the hold period ends.

No. Your DANA, OVO, or GoPay transaction stays between you, the wallet provider, and our payment processor. We do not sell data or share it for marketing. Support staff see payment references only when troubleshooting a deposit or withdrawal issue you reported.

Deposits above a certain threshold trigger identity verification under Indonesia financial regulations. We will ask for a document scan and a selfie; the check usually clears within two hours. Once verified, future deposits at that level go through without extra steps.

Click the unsubscribe link in any marketing email, or log in and toggle off promotional messages in Privacy Controls. Transactional emails — deposit confirmations, withdrawal notices, security alerts — will still reach you because they relate to your account activity.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.